Terms of Service

Effective Date: March 30, 2026

These Terms of Service ("Terms") govern your use of the website grayoakagency.com and the digital marketing services provided by Gray Oak Agency ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.

Services

Gray Oak Agency provides digital marketing services to small businesses, including but not limited to Google Ads management, review management, content publishing, lead tracking, and related marketing execution. The specific scope of services will be outlined in any agreement or proposal provided to you.

Use of Our Website

You agree to use our website for lawful purposes only. You may not use the site in any way that could damage, disable, or impair its functionality, or interfere with any other party's use of the site.

Client Accounts

If you are provided access to a client dashboard or account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.

Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Gray Oak Agency and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

Any marketing materials, ad copy, or creative assets we produce on your behalf remain our intellectual property unless otherwise specified in a separate written agreement.

Payment Terms

If you engage our paid services, payment terms will be outlined in your service agreement. Invoices are due upon receipt unless otherwise stated. We reserve the right to suspend services for overdue accounts.

Third-Party Services

Our services may involve the use of third-party platforms such as Google Ads, Facebook, YouTube, and other marketing or analytics tools. Your use of those platforms is subject to their respective terms and conditions. We are not responsible for the policies or practices of third-party services.

SMS Communications

By providing your phone number and engaging in conversation with our team, you consent to receiving SMS messages related to our services. Message and data rates may apply. You can opt out at any time by replying STOP. For more details, see our Privacy Policy.

Limitation of Liability

Gray Oak Agency provides its services on an "as is" basis. We make no guarantees regarding specific marketing outcomes, including but not limited to leads generated, revenue increases, or ad performance metrics. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website.

Termination

Either party may terminate the service relationship at any time with written notice. Upon termination, any outstanding balances remain due. We reserve the right to suspend or terminate access to our services if these Terms are violated.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms, please contact us at:

Gray Oak Agency
hello@grayoakagency.com